Article 1 – Scope of Service

The platform accessible on OnlyOneFor.me allows users to design, customize, and order unique, print-on-demand items and apparel.

Article 2 – Visual Accuracy and 3D Renders

We take great care to ensure that the on-screen preview accurately reflects the final printed product. Our production partner, Printful, maintains rigorous industrial print standards. However, the user acknowledges that a 100% perfect visual match cannot be guaranteed, particularly due to color rendering variations across different screens and the specific texture of each material (textiles or ceramics).

Article 3 – Ordering and Absence of the Right of Withdrawal

Final payment confirmation constitutes formal approval by the customer of the design as displayed in the visual preview. In accordance with European Union regulations regarding goods made to the consumer's specifications or clearly personalized, the standard 14-day right of withdrawal does not apply to orders placed on our platform. No modifications to text, options, or product models can be processed once the order is confirmed.

Article 4 – Return Policy for Damaged or Defective Goods

While customized items cannot be returned under normal circumstances, we will replace or refund your product if it is defective or shows visible damage upon delivery. To claim a replacement, the customer must contact our customer service team before returning any items and provide clear photographic evidence of the damaged product and its packaging. In this specific scenario, all return shipping costs will be fully covered by us.

Article 5 – Size Exchanges for Apparel Items

For textile and apparel items only, a size exchange may be granted as an exceptional commercial gesture. The returned item must be completely brand new, unworn, and in its original packaging. For size changes, all return shipping and handling costs are the sole responsibility of the customer. The customer must strictly contact customer support to receive return instructions and the appropriate address before shipping any package back.

Article 6 – Shipping and Delivery

Orders are produced on demand and shipped via our production partner's courier services. Delivery estimates are indicative. If an incorrect shipping address is provided by the customer, or if a package is returned to sender due to non-collection, any additional re-shipping fees will be billed to the customer.